MyShop Privacy Policy

Effective Date: January 2025
Operated by: Skeadak Consult, Ghana

1. Introduction

Welcome to MyShops, an online store and Point-of-Sale (POS) platform operated by Skeadak Consult.

We value your privacy and are committed to protecting your personal data in accordance with the Data Protection Act of Ghana and global data privacy standards.

This Privacy Policy explains how we collect, use, store, and share information about:

  • Businesses and vendors who use the MyShops platform ("Vendors")
  • Customers who purchase products or services through MyShops ("Customers")

By using MyShops, you confirm that you have read and understood this Privacy Policy.

2. Who We Are

Skeadak Consult ("we", "our", "us") is the legal owner and operator of MyShops.

We provide digital solutions that allow businesses to create online stores, manage payments, track sales, and access analytics through web and mobile applications.

3. Information We Collect

We may collect and process the following types of information:

a) Account Information (Vendors)
  • Full name, business name, contact number, and email address
  • Business registration details (where applicable)
  • Store details, such as logo, description, and location
b) Customer Information
  • Name, phone number, email, and shipping/delivery address
  • Purchase history and product preferences
  • Payment information (handled securely through third-party processors)
c) Technical and Usage Data
  • Device type, browser, IP address, and access times
  • Analytics data on store traffic, purchases, and user activity
  • Cookies and similar technologies to improve platform performance

4. How We Use Your Information

We collect and use your data to:

  • Create and manage Vendor accounts and online stores
  • Process and track customer orders and payments
  • Enable secure transactions via approved gateways (MTN MoMo, Telecel, Vodafone Cash, Paystack, Flutterwave, etc.)
  • Provide customer support and respond to inquiries
  • Improve platform performance and develop new features
  • Send updates, promotions, or service notifications (only with consent)
  • Detect, prevent, and investigate fraudulent or unlawful activities

5. Payment Information

  • All payments are processed through secure third-party payment providers.
  • MyShop and Skeadak Consult do not store payment card numbers, MoMo PINs, or banking credentials.
  • Transactions are encrypted and handled directly by the payment gateway chosen by the Vendor.

6. Data Sharing and Disclosure

We may share information only when necessary:

  • With payment processors to facilitate secure transactions
  • With logistics or delivery partners (if applicable)
  • With regulatory or law enforcement agencies, when legally required
  • With analytics or technology providers to improve service delivery

We do not sell, rent, or trade personal information to third parties.

7. Data Ownership and Vendor Compliance

All Vendor accounts and stores operate under MyShop's platform policy.

By creating a store, each Vendor agrees to:

  • Comply fully with this Privacy Policy and Skeadak Consult's data standards
  • Use customer information only for order fulfillment and communication
  • Not share or sell customer data outside the MyShop system

Failure to comply may lead to account suspension or termination.

8. Data Security

We take security seriously.

  • All data is stored in encrypted cloud servers with access controls and continuous monitoring.
  • We use Secure Socket Layer (SSL) encryption for data transmission and regularly update our systems to prevent unauthorized access.

9. Data Retention

  • We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • When data is no longer needed, it is securely deleted or anonymized.

10. Cookies

  • MyShop uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences.
  • You can manage or disable cookies in your browser settings, but some features may not work properly without them.

11. Your Rights

Under Ghana's Data Protection Act, users have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Withdraw consent for processing
  • Request deletion of their data (where applicable)

To exercise these rights, please contact us at privacy@skeadakconsult.com.

12. Children's Privacy

  • MyShop is not intended for children under the age of 18.
  • We do not knowingly collect personal information from minors.

13. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • All updates will be published on www.myshop.com, with the effective date clearly stated.
  • Continued use of MyShop after an update means you accept the revised policy.

14. Contact Us

If you have any questions, concerns, or data requests, please contact us:

15. Platform Enforcement

  • All businesses using MyShops must comply with this Privacy Policy.
  • Every vendor store powered by MyShops shall display this statement in its footer:
© 2025 MyShop by Skeadak Consult — All Rights Reserved.
Privacy Policy | Terms of Use

By using the platform, all Vendors and Customers agree to Skeadak Consult's data protection standards and consent to the processing of their data in accordance with this Policy.